Early in my MSP days, I spoke with a prospect who needed IT support. We talked...
Read More
Trust the Feeling That Something's Off Over the holidays, I spent time working...
Read More
Your systems are running. Someone's handling tickets, managing backups, dealing...
Read More
You've completed the 7-Metric Assessment. You have your scorecard. Now what?...
Read More
Most technology assessments promise detailed insights but deliver generic...
Read More
Last week, I mentioned that Metric7's 7-Metric Assessment was nearly ready....
Read More
The past few weeks have reinforced something I’ve seen again and again in small...
Read More
Healthcare has never been a steady environment, and small clinics often feel...
Read More
Innovation gets a lot of attention in healthcare, often framed as big steps...
Read More
Quality in healthcare IT is often treated as something that belongs to one...
Read More
Efficiency gets talked about a lot in healthcare, usually in the context of...
Read More
Small healthcare teams carry a heavy load. Every day brings patient care,...
Read More
When most people hear the word reliability, they think about system uptime. It...
Read More
Most clinics assume technology problems begin with the tools. In many cases,...
Read More
Most clinics think of technology health as a single score. The system works or...
Read More
The Real Cost of Technology Chaos in Healthcare Most healthcare leaders don’t...
Read More