Early in my MSP days, I spoke with a prospect who needed IT support. We talked...
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Years ago, I worked on a complex machine project. I was responsible for...
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I'm reading "Think Again" by Adam Grant, and one idea keeps showing up in my...
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A few weeks ago, I took my family to a quick-serve pizza place. The food is...
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Trust the Feeling That Something's Off Over the holidays, I spent time working...
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Your systems are running. Someone's handling tickets, managing backups, dealing...
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You took the 7-Metric Assessment. You got your scorecard. You saw which areas...
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Community health centers operate under pressure that most organizations never...
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You've completed the 7-Metric Assessment. You have your scorecard. Now what?...
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Most technology assessments promise detailed insights but deliver generic...
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