Most technology assessments promise detailed insights but deliver generic recommendations that could apply to anyone. If you're considering the 7-Metric Assessment, you probably have some healthy skepticism about numerical scores.
Fair question. Here's what the scorecard reveals and what it leaves out.
What the Scorecard Does Tell You
The 7-Metric Assessment measures your perception of how technology is performing. These are subjective answers based on what you observe every day. A more scientific approach would involve collecting specific metrics and analyzing data patterns. That kind of deep analysis has its place, but it takes weeks, not minutes. The 7-Metric Assessment gives you something different: a structured way to organize what you already know.
Patterns and priorities. Low efficiency and low quality often point to the same root cause. High alignment but low reliability means leadership knows what they want, but systems can't deliver it. The scorecard shows you where issues are connected and which gaps create the most friction.
Visibility gaps. Questions you couldn't answer confidently are as revealing as the scores themselves. If you're unsure whether your team can recover quickly from an outage, that uncertainty points to communication gaps that matter.
Shared language. Instead of "IT is frustrating," you can say "we're at 40% on efficiency." That shift from complaint to observation changes the conversation.
What the Scorecard Doesn't Tell You
Root causes. A low reliability score tells you systems are unreliable. It doesn't tell you whether that's because of aging infrastructure, poor vendor support, understaffing, or lack of processes.
Implementation details. The scorecard points you toward problem domains and offers directional guidance. It doesn't give you a step-by-step plan, timeline, or cost estimate.
Whether you need outside help. Some low scores can be addressed with internal effort. Others require expertise or capacity you don't have. The scorecard doesn't make that determination for you.
Why Subjective Scores Still Matter
Perception drives decisions. If your leadership team believes systems are unreliable, they'll make choices based on that belief. And most of the time, those perceptions are grounded in real experience. You know when workflows feel clunky. You know when security makes people nervous. You know when alignment is missing.
The 7-Metric Assessment captures that knowledge and organizes it. Numerical scores create shared vocabulary across your leadership team. And if you retake the assessment in six months, you can track whether changes actually moved the needle.
What to Do With Your Results
Share results with your leadership team and look for patterns. Which metrics are consistently low? Which show strength?
Identify the one or two lowest scores that cause the most daily friction. Read the targeted guidance for those metrics. Then decide: can you address these internally, or do you need outside perspective?
The scorecard won't make that decision for you, but it will help you frame the question clearly.
If your results reveal patterns you're not sure how to address, the Discovery Diagnostic takes the scorecard findings and turns them into a practical roadmap. But whether you work with Metric7 or tackle this internally, the scorecard gives you something concrete to work from.
Next week, I'll share more about interpreting your results and what specific steps make sense based on different score patterns. For now, if you haven't taken the assessment yet, it's available at https://assessment.metric7.net. It takes a few minutes, and you might learn something that changes how you think about your technology landscape.